Privacy Policy

Who We Are

VRMCheck is a trading name of COLLINGHAMCO LTD, a company registered in England and Wales (Company No. 15540675). Our registered address is 21 Fulmar Way, Worksop, S81 8UF.

We are registered with the Information Commissioner's Office (ICO) under registration number CSN6229048.

For any privacy-related queries, contact us at: hello@vrmcheck.uk

What Data We Collect

When you use VRMCheck, we may collect the following:

Information you provide:

• Email address (when purchasing a report or subscribing to updates)
• Payment information (processed securely by Stripe — we do not store card details)
• Vehicle registration plates you search

Information collected automatically:

• IP address
• Browser type and version
• Pages visited and time on site
• Referring URL
• Device type

How We Use Your Data

We use your data to:

• Deliver the vehicle history report you requested
• Process payments securely via Stripe
• Send your report and purchase confirmation by email
• Improve our service and fix technical issues
• Send occasional product updates (only if you opt in)
• Comply with our legal obligations

We do not sell your personal data to third parties. Ever.

Vehicle Registration Data

When you enter a vehicle registration plate, we query official UK Government APIs (DVLA Vehicle Enquiry Service and DVSA MOT History API) and licensed third-party data providers. This is done in real time to generate your report. We do not store registration plates linked to your identity beyond what is needed to deliver your report.

Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

• Contract: To fulfil the service you've purchased
• Legitimate interests: To improve our platform and prevent fraud
• Consent: For marketing communications (you can withdraw at any time)
• Legal obligation: Where required by UK law

Data Retention

• Purchase records: retained for 7 years (HMRC requirement)
• Email addresses (marketing): retained until you unsubscribe
• Vehicle search logs: retained for 90 days then deleted
• Payment records: managed by Stripe under their own retention policy

Third-Party Services

We use the following third-party services which may process your data:

Each of these providers operates under their own privacy policies and data processing agreements.

Cookies

We use cookies to:

• Keep you logged in during your session
• Understand how visitors use our site (analytics)
• Remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing based on legitimate interests
• Withdraw consent at any time (for marketing)

To exercise any of these rights, email us at hello@vrmcheck.uk. We will respond within 30 days.

Complaints

If you believe we have mishandled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will always reflect the most recent version. Continued use of VRMCheck after changes constitutes acceptance of the updated policy.